Sears, Roebuck, and Co.: The Auto Center Scandal
I believe that every employee has a right to express themselves but there has to be a chain of command they follow. Chuck in this case didn't seem to have followed the company's chain of command in reporting his dissatisfaction with the way business was run. I think he deserves to be punished for his behavior. He should have spoken to the right people first and if nothing was done to correct the problem, he could have then taken it further after letting them know that he was going to take the matter to a higher level. It's possible that the CEO was not aware of the effects of the reward program. They may have been a lack of communication between management and the employees.